All Systems Operational
Channels Operational
Email Operational
SMS Operational
Push Notifications Operational
Platforms Operational
90 days ago
99.98 % uptime
Today
Shopify Operational
90 days ago
99.98 % uptime
Today
BigCommerce Operational
90 days ago
99.98 % uptime
Today
Magento Operational
90 days ago
99.98 % uptime
Today
WooCommerce Operational
90 days ago
99.98 % uptime
Today
PrestaShop Operational
90 days ago
99.98 % uptime
Today
Product Area Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Campaigns Operational
Automation Operational
App ? Operational
Segments Operational
Signup Forms Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 8, 2021

No incidents reported today.

Dec 7, 2021

No incidents reported.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021
Resolved - This incident has been fully resolved. All parts of the platform are fully operational.
Nov 27, 23:38 UTC
Update - All scheduled campaigns are now unpaused too. Once again, none of the data has been lost, although was not accessible for a while. We are now back to normal, but continue to monitor the situation.
Nov 27, 23:20 UTC
Monitoring - All paused automations are now being sent. However, no new automation messages were created during the outage window (from 21:36 UTC to 23:07 UTC) and will not be sent.

We are working on launching all scheduled campaigns.
Nov 27, 23:13 UTC
Identified - The root cause has been identified and the services are now getting back to their regular rhythm. None of the data has been lost, although was not accessible for a while. All scheduled campaigns and automations are postponed, but will soon start to be sent as planned.

Engineers continue to work on this issue.
Nov 27, 23:05 UTC
Investigating - We are investigating an outage that started at approximately 21:40 (GMT+0). We have identified that none of the data is at risk, although inaccessible at the moment. All scheduled campaigns and automations are postponed until further notice.

Our engineers are investigating it further.
Nov 27, 22:47 UTC
Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.