All Systems Operational
Channels Operational
Email Operational
SMS Operational
Push Notifications Operational
Platforms Operational
90 days ago
99.98 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
99.93 % uptime
Today
Product Area Operational
90 days ago
99.86 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Campaigns Operational
Automation Operational
App ? Operational
Segments Operational
90 days ago
99.45 % uptime
Today
Signup Forms Operational
Reporting Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Access Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 7, 2025

No incidents reported today.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025
Resolved - We have confirmed - Wix data flow to Omnisend is back to normal.
Feb 3, 15:02 UTC
Monitoring - Wix has rolled back the change that caused the issue. We are monitoring to make sure all functionality is back to normal.
Feb 3, 14:55 UTC
Update - We have found a solution, that worked locally in developers environment and now working on bringing it to our clients.
Feb 3, 14:40 UTC
Update - We are still working on possible solution. By now it's clear, that cart events are not collected for shoppers who are not logged in to Wix shop. This explains why Carts events collection did not drop to zero, but instead was significantly reduced.
Feb 3, 11:03 UTC
Identified - We have identified, that the way we are using Wix frontend (in browser) API to send Cart event to Omnisend no longer works. It's not clear yet why, as there were no changes made by Omnisend. Searching for possible solutions.
Feb 3, 10:26 UTC
Investigating - Since Feb 2, Sunday around 12:00 PM EET, Omnisend does not collect Data about Carts (added product to car events) For some brands. The specific number or set of brands is not clear yet. As a result, some automations based on added product to cart events, like cart abandonment workflows, might not trigger.
Feb 3, 10:04 UTC
Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.