All Systems Operational
Uptime over the past 90 days. View historical uptime.
Channels Operational
Email Operational
SMS Operational
Push Notifications Operational
Platforms Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Product Area Operational
90 days ago
99.78 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Campaigns Operational
Automation Operational
App ? Operational
Segments Operational
90 days ago
99.44 % uptime
Today
Signup Forms Operational
Reporting Operational
Integrations Operational
90 days ago
99.75 % uptime
Today
Access Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 3, 2024

No incidents reported today.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024
Delays in email campaign sending
Resolved - System is back to operational level.
Nov 29, 21:57 UTC
Update - The delay for email campaigns continues to decrease. We are seeing the same continuous trend for the size of the queue.
New campaigns are being sent faster thanks to scaling.
Nov 29, 20:27 UTC
Update - Service provider implemented a fix and are currently monitoring the result.
Next update is expected within 1 hour.
Nov 29, 18:34 UTC
Update - Update from Service Provider engineering team:
• projects that email campaigns sending will return to normal level within one hour;
• new campaigns are processing faster due to the scaling.
Nov 29, 17:58 UTC
Monitoring - Email campaigns latency decreased to 33 minutes.
Nov 29, 17:30 UTC
Identified - The service provider is scaling their infrastructure to reduce delays.
Nov 29, 16:52 UTC
Update - We are continuing to investigate this issue.
Nov 29, 16:15 UTC
Update - We are currently investigating the delays in email campaign sending. Launched campaigns are being queued and will be sent, there is no need to resend anything additionally.

This issue is not currently affecting the automated emails. This issue is also strictly related to Email channel. Other channel campaigns are performing as per usual.
Nov 29, 16:15 UTC
Investigating - We are currently investigating this incident.
Nov 29, 15:19 UTC
Nov 28, 2024

No incidents reported.

Nov 27, 2024
Issues with the segments using time-based filters
Resolved - This incident has been resolved.
Nov 27, 10:22 UTC
Update - All affected brands' segments were rebuilt by 05:04 LT time.
Nov 27, 08:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 23:09 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 26, 21:54 UTC
Investigating - Our team is currently investigating this incident.
Nov 26, 18:36 UTC
Nov 26, 2024
Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage