Identified - We are continuing to work on a fix for this incident. Delay is 2h
Mar 27, 2023 - 12:38 UTC
Channels Operational
Email Operational
SMS Operational
Push Notifications Operational
Platforms Operational
90 days ago
99.94 % uptime
Today
Shopify Operational
90 days ago
99.94 % uptime
Today
BigCommerce Operational
90 days ago
99.94 % uptime
Today
Magento Operational
90 days ago
99.94 % uptime
Today
WooCommerce Operational
90 days ago
99.94 % uptime
Today
PrestaShop Operational
90 days ago
99.94 % uptime
Today
Product Area Degraded Performance
90 days ago
99.94 % uptime
Today
API Operational
90 days ago
99.94 % uptime
Today
Campaigns Operational
Automation Operational
App ? Operational
Segments Degraded Performance
Signup Forms Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 28, 2023

No incidents reported today.

Mar 27, 2023

Unresolved incident: Delay for real-time segmentation.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023
Resolved - This incident has been resolved.
Mar 22, 07:04 UTC
Investigating - There is currently outage for Advanced reporting, data is not being updated atm (stale). We are working to find reason/solution.
Mar 21, 12:41 UTC
Resolved - This incident has been resolved.
Mar 22, 06:20 UTC
Monitoring - Delay is now dropping, we still have around 2.6 million unprocessed messages. We expect to catch up to real-time in around 30-60 minutes.
Mar 21, 19:00 UTC
Investigating - We have around 2 hour delay on real-time events segmentation.
Mar 21, 14:02 UTC
Mar 21, 2023
Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.