All Systems Operational

Uptime over the past 90 days. View historical uptime.
Channels Operational
Email Operational
SMS Operational
Push Notifications Operational
Platforms Operational
90 days ago
99.63 % uptime
Today
Shopify Operational
90 days ago
99.63 % uptime
Today
BigCommerce Operational
90 days ago
99.63 % uptime
Today
WooCommerce Operational
90 days ago
99.63 % uptime
Today
Wix Operational
90 days ago
99.63 % uptime
Today
Product Area Operational
90 days ago
99.62 % uptime
Today
API Operational
90 days ago
99.62 % uptime
Today
Campaigns Operational
Automation Operational
App ? Operational
Segments Operational
90 days ago
99.63 % uptime
Today
Signup Forms Operational
Reporting Operational
Integrations Operational
90 days ago
99.63 % uptime
Today
Access Operational
90 days ago
99.62 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 21, 2025

No incidents reported today.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
Planned Maintenance: Product Recommendation Database Upgrade
Completed - The scheduled maintenance has been completed.
Jun 19, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 07:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 18, 13:39 UTC
Scheduled - We are performing an upgrade to the database that powers product recommendations.
During this time, some features will operate at limited capacity due to ongoing database upgrades. Email sending may be temporarily delayed, while campaign creation and previews might respond more slowly or show incomplete data.

What to expect during this time:
• Campaigns may appear stuck in the “Started” state, and automations might not complete.
• Campaign creation will work, but at limited capacity. For example, clicking “Next” may take up to 45 seconds.
• Campaign previews that include product recommendations may display outdated data or fail to render.
Jun 18, 13:29 UTC
Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025
Customer breakdown page does not display number of contacts in each stage
Resolved - This incident has been resolved.
Jun 16, 18:05 UTC
Monitoring - A fix has been implemented, and we are currently monitoring the results to ensure full recovery. We’ll continue to provide updates as necessary.
Jun 16, 13:15 UTC
Identified - During the Google Cloud Platform (GCP) outage last week, one of our RFM services experienced a disruption and did not automatically recover. We are currently working to bring the service back online and will provide updates as progress is made.
Jun 16, 13:14 UTC
Investigating - We are currently investigating this incident.
Jun 16, 11:24 UTC
Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
GCP (Google cloud provider)
Resolved - Incident has been resolved. Our services are fully operational.
Jun 12, 22:15 UTC
Update - Incident has been resolved. Our services are fully operational.
Jun 12, 22:00 UTC
Update - Google Cloud provider has implemented mitigation for the issue in us-central1 and we are seeing signs of some recovery.
They expect the recovery to complete in less than an hour their side.
Omnisend team on duty is investigating the impact and trying to get our services up and running.
Jun 12, 21:16 UTC
Update - Services are gradually coming back online, and the team is actively monitoring and verifying system components.
Jun 12, 20:33 UTC
Update - Google Cloud Support has reported that the underlying dependency has been restored in all regions except us-central1. There is currently no estimated time of full service recovery.
Jun 12, 19:59 UTC
Monitoring - UI still doesn't work. Waiting for full recovery
Jun 12, 19:45 UTC
Update - UI still doesn't work. Waiting for full recovery
Jun 12, 19:43 UTC
Update - Google Cloud Tech IRT confirmed recovery in most regions; ETA for full recovery ~15 minutes.
Jun 12, 19:41 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 12, 19:28 UTC
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025
Omnisend - app.omnisend.com is not accessible
Resolved - This incident has been resolved.
Jun 9, 11:56 UTC
Update - We are continuing to investigate this issue.
Jun 9, 11:55 UTC
Investigating - We are currently investigating this incident.
Jun 9, 11:51 UTC
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

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