All Systems Operational
Channels Operational
Email Operational
SMS Operational
Push Notifications Operational
Platforms Operational
90 days ago
99.99 % uptime
Today
Shopify Operational
90 days ago
99.99 % uptime
Today
BigCommerce Operational
90 days ago
99.99 % uptime
Today
Magento Operational
90 days ago
99.99 % uptime
Today
WooCommerce Operational
90 days ago
99.99 % uptime
Today
PrestaShop Operational
90 days ago
99.99 % uptime
Today
Product Area Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Campaigns Operational
Automation Operational
App ? Operational
Segments Operational
Signup Forms Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 1, 2022

No incidents reported today.

Nov 30, 2022

No incidents reported.

Nov 29, 2022
Resolved - This incident has been resolved.
Nov 29, 06:29 UTC
Investigating - We are currently investigating this incident. Clients might encounter delay for up to 1 hour. Creating and updating segments - not affected.
Nov 28, 16:32 UTC
Nov 28, 2022
Nov 27, 2022

No incidents reported.

Nov 26, 2022
Resolved - This incident has been resolved.
Nov 26, 00:51 UTC
Update - Back to real-time segment building.
Nov 26, 00:50 UTC
Update - We are continuing to monitor for any further issues.
Nov 26, 00:50 UTC
Monitoring - We implemented a fix and currently monitoring the result.

Real time events queue is being processed faster than new events occur. Not all clients are affected already, however, some clients might encounter delay for specific contact events for up to 3 hours (worst case scenario).

Nov 25, 19:38 UTC
Update - Delay is still at around ±150min. We been able to stabilise it and working on making it to process as quick as possible.
Nov 25, 18:58 UTC
Identified - Real time events segmentation delay is up to 2 hours. We are continuing to work on a fix for this incident.
Nov 25, 17:39 UTC
Nov 25, 2022
Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.