Incident has been resolved. Our services are fully operational.
Posted Jun 12, 2025 - 22:15 UTC
Update
Incident has been resolved. Our services are fully operational.
Posted Jun 12, 2025 - 22:00 UTC
Update
Google Cloud provider has implemented mitigation for the issue in us-central1 and we are seeing signs of some recovery. They expect the recovery to complete in less than an hour their side. Omnisend team on duty is investigating the impact and trying to get our services up and running.
Posted Jun 12, 2025 - 21:16 UTC
Update
Services are gradually coming back online, and the team is actively monitoring and verifying system components.
Posted Jun 12, 2025 - 20:33 UTC
Update
Google Cloud Support has reported that the underlying dependency has been restored in all regions except us-central1. There is currently no estimated time of full service recovery.
Posted Jun 12, 2025 - 19:59 UTC
Monitoring
UI still doesn't work. Waiting for full recovery
Posted Jun 12, 2025 - 19:45 UTC
Update
UI still doesn't work. Waiting for full recovery
Posted Jun 12, 2025 - 19:43 UTC
Update
Google Cloud Tech IRT confirmed recovery in most regions; ETA for full recovery ~15 minutes.
Posted Jun 12, 2025 - 19:41 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 12, 2025 - 19:28 UTC
This incident affected: Channels (Email, SMS, Push Notifications), Platforms (Shopify, BigCommerce, WooCommerce, Wix), and Product Area (API, Campaigns, Automation, App, Segments, Signup Forms, Reporting, Integrations, Access).