Issues with database connection
Incident Report for Omnisend
This incident has been resolved.
Posted Feb 23, 2023 - 10:44 UTC
A fix has been implemented and we are monitoring the results.
Posted Feb 23, 2023 - 10:33 UTC
Site Reliability team is investigating the issue. Root cause is still unknown.
Main database is not unreachable or responding very slowly.

All applications are affected.
Posted Feb 23, 2023 - 10:07 UTC
We are currently investigating this issue.
Posted Feb 23, 2023 - 09:31 UTC
This incident affected: Channels (Email, SMS, Push Notifications), Platforms (Shopify, BigCommerce, WooCommerce, Wix), and Product Area (API, Campaigns, Automation, App, Segments, Signup Forms, Reporting).