Database Slow Operation

Incident Report for Omnisend

Resolved

This incident has been resolved.

Posted May 17, 2023 - 14:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 17, 2023 - 11:45 UTC

Investigating

All features are impacted
We are currently investigating this incident.

Posted May 17, 2023 - 11:34 UTC

This incident affected: Channels (Email, SMS, Push Notifications), Platforms (Shopify, BigCommerce, WooCommerce, Wix), and Product Area (API, Campaigns, Automation, App, Segments, Signup Forms, Reporting).