Ongoing issues with Gmail

Incident Report for Omnisend

Resolved

We can confirm that the issue has been resolved, and emails are now being sent to Gmail inboxes. All reject emails throughout the downtime have been reinstated.

Posted Dec 18, 2020 - 19:50 UTC

Monitoring

We are seeing an improved performance with emails sent to Gmail inboxes. We are monitoring the situation now and will keep you updated on the solutions to reinstate the rejected email addresses back from suppressed to active.

Posted Dec 16, 2020 - 15:00 UTC

Update

We will post updates as soon as they become available.

Posted Dec 16, 2020 - 08:57 UTC

Identified

We are aware of the continued issues with the Gmail Inboxes. Some emails are getting rejected by Gmail industry-wide and Google is working on resolving this. In the meantime, we are working on solutions to reinstate these email addresses back from suppressed to active.

Posted Dec 16, 2020 - 08:57 UTC

This incident affected: Channels (Email).