Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 19, 2025 - 07:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Jun 18, 2025 - 13:39 UTC
Scheduled
We are performing an upgrade to the database that powers product recommendations. During this time, some features will operate at limited capacity due to ongoing database upgrades. Email sending may be temporarily delayed, while campaign creation and previews might respond more slowly or show incomplete data.
What to expect during this time: • Campaigns may appear stuck in the “Started” state, and automations might not complete. • Campaign creation will work, but at limited capacity. For example, clicking “Next” may take up to 45 seconds. • Campaign previews that include product recommendations may display outdated data or fail to render.
Posted Jun 18, 2025 - 13:29 UTC
This scheduled maintenance affected: Channels (Email), Platforms (Shopify, BigCommerce, WooCommerce, Wix), and Product Area (Campaigns, Automation).