Campaign email links and open tracking degraded performance

Incident Report for Omnisend

Resolved

This incident has been resolved.
Posted May 31, 2024 - 21:00 UTC

Monitoring

The system is performing as expected. We're still investigating.
Posted May 31, 2024 - 19:27 UTC

Update

We are continuing to investigate this issue.
Posted May 31, 2024 - 18:15 UTC

Investigating

Our team is investigating the issue with email campaign links and open tracking.
Posted May 31, 2024 - 18:13 UTC
This incident affected: Channels (Email), Platforms (Shopify, BigCommerce, WooCommerce, Wix), and Product Area (Campaigns).