Email message delivery issues

Incident Report for Omnisend

Resolved

This incident has been resolved.

Posted Aug 14, 2020 - 09:46 UTC

Monitoring

Email sending has now been restored, and the queues are being processed. We are currently monitoring the situation.

Posted Aug 14, 2020 - 09:26 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 14, 2020 - 08:45 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 14, 2020 - 07:31 UTC

Identified

We are currently experiencing issues with our email service provider. Email campaigns and automation sending is paused. Our engineers are on it. Postponing your work is highly recommended. Thank you for your patience!

Posted Aug 14, 2020 - 06:34 UTC

This incident affected: Channels (Email) and Product Area (Campaigns, Automation).