Delay in real-time segmentation
Incident Report for Omnisend
Resolved
This incident has been resolved.
Posted Sep 13, 2023 - 10:27 UTC
Monitoring
Currently, segmentation works within acceptable parameters, but we see issues with one of GCP services that is direct dependency for segmentation. We continue to monitor services.
Posted Sep 13, 2023 - 08:51 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 13, 2023 - 08:02 UTC
Investigating
Some of brands can experience real-time segmentation delay.
We are currently investigating this issue.
Posted Sep 13, 2023 - 07:36 UTC
This incident affected: Product Area (Segments).
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