Forms AI generation not working

Incident Report for Omnisend

Resolved

This incident has been resolved.
Posted Nov 21, 2025 - 09:36 UTC

Monitoring

The issue-causing change was identified and rolled back. We are monitoring the incident.
Posted Nov 21, 2025 - 09:35 UTC

Identified

The issue has been identified and we are working towards resolving it.
Posted Nov 21, 2025 - 09:17 UTC

Investigating

We are currently investigating this issue.
Posted Nov 21, 2025 - 09:13 UTC
This incident affected: Platforms (Shopify, BigCommerce, WooCommerce, Wix) and Product Area (Signup Forms).